Questions, corrections and removal requests.
Write to us at [email protected] or use the form below.
Important: We are an independent guide, not PPPoker. We cannot access, recover or delete PPPoker accounts. For account problems, use PPPoker's official contacts (see below).
What we can help with
Write to us if you want to:
- Report an error on any page: a wrong fact, a broken figure, an outdated detail.
- Ask for an update when information on the site no longer matches reality.
- Request a correction or removal of a mention of your club, union or name. We check such requests against our editorial policy and reply to every one.
- Ask how we work: how we pick sources, check claims and update guides.
- Show us a suspicious offer you received: a "hack", a "mod", "free diamonds", an agent with a "guarantee". We will tell you what warning signs to look for. We cannot guarantee an outcome and we do not check payments.
- Report fake sites that misuse our name or pretend to be us.
What we cannot do
To save you time, here is what is outside our scope:
- We cannot access, recover, unblock or delete PPPoker accounts. We have no connection to PPPoker and no access to its systems.
- We do not handle refunds, disputes with agents or clubs, or investigations.
- We do not give legal, tax or financial advice. We are not lawyers or financial professionals.
- We do not recommend clubs or agents, do not share Club IDs, and do not help with cheating or bypassing rules.
- We do not process payments or transfers and never ask you to send money.
Report a mistake or ask for a correction or removal
The more precise your message, the faster we can act. Please include:
- A link to the page and the exact fragment of text you are referring to.
- What is wrong, or what exactly you want removed, and how you can confirm it (a source, a screenshot of an official document, a link to the original).
- Who you are. For removal requests, tell us your role (for example, "club owner" or "player mentioned in the text").
What happens next: we confirm receipt, check the claim against primary sources, and either fix the page, marking it with a new "Last checked" date, or explain why we keep the text as it is. The full process is described in our editorial policy.
Report a mistake or send a question
Fields marked * are required. We reply to every message about corrections and removals.
Message sent
Thank you. We received your message and will reply to the email you provided.
Remember: we will never ask you for passwords, one-time codes, card numbers or documents. If someone does, it is not us.
Official PPPoker contacts for account problems
For anything related to your account, balance, login or app, contact PPPoker directly. This is outside our reach:
- Customer support (per PPPoker Terms): [email protected]
- Privacy questions: [email protected] (also used by the developer in store replies)
- More channels and step-by-step fixes: our troubleshooting page and the official site pppoker.net.
When you write to them, include your Player ID, device model, app version, the time the problem happened, a screenshot, and the steps that led to it. It speeds things up.
Important: Do not trust accounts on social media or messengers that offer to "recover" or "unlock" your PPPoker account for a fee. Real support never charges for recovery and never works through DMs.
Stay safe when you contact us (and anyone else)
- Never send passwords, one-time codes, bank card numbers or ID documents, to us or to anyone. We will never ask for them.
- Real messages from us come only from [email protected] or as a reply to a message you sent through this form. Everything else is a fake.
- If someone offers you a "hack", a "mod", "free diamonds" or an agent with a "guarantee", stop and read our guides on cheats and hacks and whether PPPoker is legit before you reply or pay.
Languages
We read and reply in English.
Business and media enquiries
We do not accept advertising, sponsored posts, guest articles or paid placements on our guide pages, and we do not reply to such offers. Our guides stay independent.
Responsible gambling
Our content is for readers 21 and older. Poker involves real-money risk. Never play with money you cannot afford to lose. If gambling stops being a game, help is available: in the Philippines, the National Problem Gambling Helpline (NPGH), a PAGCOR-accredited service, answers at (02) 8248-9568 and www.npgh.ph. Details in our disclaimer.